Well, This Seriously Bites Some Big Ol' Ballsack
My Lexar JumpDrive just cratered today. Got it as a stocking stuffer for Xmas, and was using it to shuttle data files back and forth between work & home. I was so pleased with this thing! Worked flawlessly on both an XP Pro machine and my OSX Mac. I used it this morning to get that horrible Batman tattoo pic uploaded to the blog, then I dismounted it as usual. My buddy BooBoo had some issues with his flash drive last year, and lost a lot of data, so I was always very careful to use the correct procedure when disconnecting it.
I went to plug it back in this afternoon, and it was as dead as fried chicken. No blinky lights, no cheery "dinkdonk" tones. Carried it home, and the song remained the same on the Mac. Nothing.
I went to Lexar's website, and got hooked up with their live webchat system. I strongly suspect that "Peter Williams" was a clever code for "Rajiv Gupta", since his vocabulary and sentence phrasing was sort of off-kilter, but he ponied up an RMA ticket in less than 4 minutes, so I can get a new drive sent to me.
And therein lies the rub... If I could be guaranteed the data was lost forever, I've got no problem sending it in. As it is, I've got probably 100,000 words of unpublished fiction, verse and blogfodder on that drive, and I damn sure don't need that getting loose.
I can just imagine how funny this must seem to their tech support department. No doubt they have lots of people sweating out the fact that they've got 100 MB of kiddie p()rn on their flash drive, and they don't want to get in trouble when the techies crack open the drive and sort through the data. I can honestly say that aside from the Batman pic, there's not a smidgen of nekkidness (in the pictoral sense, anyway) on my drive, but I'm sure I sound just like the mouth-breathing pervs with my concern for getting the data wiped before I send it in.
Sigh. I'm about ready to just go spend the $35-45 bucks for a new drive, and hit this one with a hammer.
What do y'all think I should do?
I went to plug it back in this afternoon, and it was as dead as fried chicken. No blinky lights, no cheery "dinkdonk" tones. Carried it home, and the song remained the same on the Mac. Nothing.
I went to Lexar's website, and got hooked up with their live webchat system. I strongly suspect that "Peter Williams" was a clever code for "Rajiv Gupta", since his vocabulary and sentence phrasing was sort of off-kilter, but he ponied up an RMA ticket in less than 4 minutes, so I can get a new drive sent to me.
And therein lies the rub... If I could be guaranteed the data was lost forever, I've got no problem sending it in. As it is, I've got probably 100,000 words of unpublished fiction, verse and blogfodder on that drive, and I damn sure don't need that getting loose.
I can just imagine how funny this must seem to their tech support department. No doubt they have lots of people sweating out the fact that they've got 100 MB of kiddie p()rn on their flash drive, and they don't want to get in trouble when the techies crack open the drive and sort through the data. I can honestly say that aside from the Batman pic, there's not a smidgen of nekkidness (in the pictoral sense, anyway) on my drive, but I'm sure I sound just like the mouth-breathing pervs with my concern for getting the data wiped before I send it in.
Sigh. I'm about ready to just go spend the $35-45 bucks for a new drive, and hit this one with a hammer.
What do y'all think I should do?
posted by El Capitan | 11:28 PM
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